Privacy Policy

This Privacy Policy describes how https://xenlogy.com (“xenlogy.com”, “Website”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses information obtained from users (“you”, “user”, “visitor”, “customer”) who access or use our Website.

By accessing, browsing, purchasing from, or interacting with xenlogy.com, you expressly agree to this Privacy Policy in full.
If you do not agree with any part of this Privacy Policy, you must immediately discontinue use of the Website.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • All visitors of xenlogy.com

  • All customers and purchasers

  • All email subscribers

  • All users of digital products, courses, or services

  • All interactions including browsing, forms, comments, emails, and payments

This policy applies regardless of how you access the Website (desktop, mobile, tablet, app, or third-party platform).

2. Information We Collect

2.1 Personal Information

We may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Country, state, and city

  • Payment-related identifiers (not full card details)

  • Account login credentials (if applicable)

Providing personal information is voluntary, but refusal may limit your ability to access certain features or purchase products.

2.2 Non-Personal Information

We automatically collect non-personal information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Referring URLs

This data is collected for analytics, security, and performance improvement.

2.3 Cookies & Tracking Technologies

xenlogy.com uses:

  • Cookies

  • Pixels

  • Web beacons

  • Tracking scripts

  • Analytics tools

These technologies help us:

  • Understand user behavior

  • Improve website performance

  • Track conversions

  • Run advertisements

  • Prevent fraud

You may disable cookies via your browser, but doing so may affect functionality.

3. How We Use Your Information

We use collected data to:

  • Deliver purchased products and services

  • Process payments and transactions

  • Send order confirmations and updates

  • Provide customer support

  • Send marketing emails and promotional content

  • Improve content, offers, and user experience

  • Monitor fraud, abuse, and security threats

  • Comply with legal requirements

You explicitly consent to receiving emails related to purchases and promotions.

4. Email Communication & Marketing

By submitting your email address on xenlogy.com, you agree that we may send:

  • Transactional emails

  • Product updates

  • Marketing emails

  • Educational content

  • Promotional offers

  • Affiliate-related messages

You may unsubscribe at any time, but transactional emails may still be sent.

5. Payment & Financial Information

All payments on xenlogy.com are processed through third-party payment gateways.

We do NOT store:

  • Credit card numbers

  • Debit card numbers

  • CVV codes

  • Bank account details

Payment processors handle financial data under their own privacy policies.

6. Third-Party Services & Tools

We may use third-party services including but not limited to:

  • Payment processors

  • Email marketing platforms

  • Analytics tools

  • Advertising platforms

  • Hosting providers

  • Automation tools

We are NOT responsible for the privacy practices of third-party services.
Users should review their respective privacy policies independently.

7. Data Sharing & Disclosure

We may share data:

  • With service providers who assist operations

  • When legally required by law or authorities

  • To prevent fraud, abuse, or security threats

  • In the event of business restructuring or asset transfer

We do NOT sell personal data to third parties.

8. Data Retention

We retain personal and non-personal data for as long as necessary to:

  • Fulfill services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

We reserve the right to retain data indefinitely unless deletion is legally required.

9. Data Security

We implement reasonable security measures to protect your data.
However, no method of transmission or storage is 100% secure.

You acknowledge that:

  • Data transmission carries inherent risks

  • We cannot guarantee absolute security

  • You use xenlogy.com at your own risk

10. User Responsibility

You are responsible for:

  • Providing accurate information

  • Maintaining confidentiality of login credentials

  • Protecting your devices and accounts

We are NOT liable for unauthorized access caused by user negligence.

11. Children’s Information

xenlogy.com does NOT knowingly collect information from individuals under the age of 18.

If you believe a minor has provided personal data, contact us immediately for removal.

12. International Users

By accessing xenlogy.com from outside India, you consent to the transfer, storage, and processing of your data in jurisdictions where data protection laws may differ.

13. Legal Compliance

We comply with applicable data protection laws to the best of our ability, including but not limited to:

  • Indian IT laws

  • Global data protection principles

Users are responsible for understanding local laws applicable to them.

14. No Refund Policy Reminder

Data collection, storage, and communication consent is independent of purchase satisfaction.

Privacy concerns do NOT entitle users to refunds.

All purchases remain FINAL as per our Refund Policy.

15. Policy Updates & Changes

We reserve the right to update this Privacy Policy at any time without prior notice.

Continued use of xenlogy.com constitutes acceptance of updated terms.

16. Contact Information

For privacy-related inquiries, you may contact us via the official contact method provided on xenlogy.com.

17. Final Acknowledgement

By using https://xenlogy.com, you confirm that:

  • You have read this Privacy Policy fully

  • You understand how your data is handled

  • You agree to all terms without objection